Waumandee State Bank debit cards come standard with embedded chip (EMV) technology and are available to customers who have a checking account at no extra cost (subject to credit approval). There is no annual fee for any of our debit cards. In addition, the recently updated "My Cards" section of our mobile application makes managing your debit card from anywhere a breeze. See the "Manage My Cards" tutorial video & bulleted list below for greater details.
Alerts, Activation, & PIN Number
Debit Card Text Alerts are enabled for all customers. Read our F.A.Q. form here for detailed info.
If you wish to activate your card immediately, please call 1-800-992-3808 and follow the prompts.
Please note if you activate your card using this option, your PIN mailer is no longer valid. You may also call any one of our eight locations and speak to a personal banker to activate your debit card.
If you wish to change your PIN number:
You can change from your current PIN to one that you choose by using any of Waumandee State Bank's on-site ATMs. You will need your currently existing PIN number to perform this change.
If you need to order a new PIN number or be mailed what your current one is:
Contact a personal banker at your local Waumandee State Bank office.
Card Management with WSB Mobile
Our mobile banking app gives you access to a wide variety of useful features to help manage your debit card and related spending.
Waumandee State Bank Mobile allows you to:
For more complete information about all of the features Waumandee State Bank's mobile app offers and instructions on where to download, click here. Once downloaded, login to the app using your online banking credentials and find the "My Cards" section.
Customized Debit Cards
Ever wanted to customize your debit card? A customized "MyCard" debit card might be right for you*. Decorate your card with an image of your choice or boost fraud protection by adding your photo ID on its front face. Any image can be used as long as it conforms to the guidelines listed below.
Please note, business accounts are unfortunately not eligible for customized debit cards.
*$10 fee will apply to order a customized debit card.Click here to order a customized Full Image Debit Card
Click here to order a customized Photo ID Debit Card
Lose your debit card?
Has your debit card been lost or stolen? Report it as soon as possible. Call 1-800-554-8969 to report a lost or stolen card. If you're unsure where it may be and don't want to cancel immediately, you can temporarily shut your card off using the WSB Mobile application.
Need to file a dispute?
Spot an unauthorized or incorrect charge connected to your debit card? File a dispute ASAP by calling our 24 Hour Card Care Center: 1-833-221-8643
Worried about card fraud?
Cardholders with an SMS capable phone number automatically receive text notifications if there is a potentially suspect transaction using their card number. Click below to learn more.View our F.A.Q. form
Have a Debit Card question?
Contact any of our personal bankers by phone during normal business hours.